Frequently asked questions

Top 5 Benefits to use us as a Professional Matchmaker. Professional matchmakers are experts in the field of helping people find love. We get to know you one-on-one, coordinate dates and guide you through the process of finding the right relationship.

Trust We make it our business to get to know you: your wants, needs and desires. It is important for us to establish trust so that you feel comfortable communicating all your wishes.

Privacy We will only introduce you to people you're interested in and will not release your contact information to anyone without your permission. By using us, no one - not your boss, your ex, or your family members--will know you are looking for a mate unless, of course, you tell them.

Safety No one wants to meet a perfect stranger. We have spoken with and met everyone you are introduced to. Because of this, you can explore romance without fear or worry. That said, we can only know so much about a person, and so we always encourage you to keep healthy boundaries in place as you initially explore a potential relationship.

Personalised Service We get to know YOU and based on your unique personality, lifestyle, likes, dislikes and values, understand exactly who will be a suitable and rewarding match and become your private recruiting agency for suitable dates.

Time Saver You don't have to spend countless hours browsing thousands of online profiles, writing dozens of introduction emails and spending the evening alone when a promising prospect doesn't show up for a date. We take care of all the details for you allowing you to save your energy for the actual date. 


Why would I need your help?

  • You've exhausted all the typical avenues—blind dates, the bar scene, Internet dating, etc.

  • Most of your friends are married and you feel you've met all the single people in your basic network.

  • You are big on privacy and don't want to post your photo online.

  • You are too busy with your career to spend time searching for dates.

  • You continually find yourself choosing the wrong type of person.

  • You are a single parent and happily spend the majority of your free time with your children.


Who are your clients? Our clients are well presented, educated and successful, with great jobs, great friends and full lives. They simply haven't connected with the right person yet. Most importantly, they're ready for commitment and have invested in finding personal fulfilment by joining Social 8


How old are your clients? Our clients range from 40 up to mid 70's although the biggest part of our service is from mid 40's to early 60's.


What if you don't have the type of person I am looking for? We will conduct a search on our database  based on the information you share in the registration form sent to us prior to offering you and membership. If we believe we can’t help you, we will let you know before joining. If however we offer you a membership, it is because we believe we have suitable people for you to meet. Please also remember that new people are joining Social 8 all the time. We never know who will walk through the door next and they just could be perfect for you to meet. As a platinum member, you are given priority on meeting suitable new members.


Who is the Matchmaker? Social 8 Introductions is led by Adelaide's own Love Doctor, Jane Donovan (check out her international coaching practice Jane knows what it takes to make your romantic life a priority. Although she is happily married, she was that single girl in her 40's when all her friends where in relationships and remembers clearly the challenges she faced. Jane is genuinely excited about helping you achieve the same romantic success she has found for herself and her clients.


What if I keep choosing the wrong ones or strike out? If you feel like you keep making the same dating mistakes, we encourage you to book in for a coaching session with Jane. She has access to our unique feedback system which can provide valuable insight. After every date, we ask our clients and their matches for objective opinions on their dates. This insight is priceless. Understanding how you are perceived on a date enables you to be more successful the next time around. Client feedback also allows us to refine our search so you can make better choices. Jane has successfully coached hundreds of clients through her one on one coaching practice plus hundred's of thousands of people through her podcasts, radio shows, media interviews, stage presentations and books. And she can help you!


I'm not sure I'm making a good impression on dates. Do you provide date coaching or image consulting?

Yes, we do. Your success is our priority, and we will happily advise you to ensure you are confident in your all aspects of your dating adventures. We have a team of stylists to help you with your physical presentation. You also are able to book in for coaching with Jane plus you will have access to her book 'How to get the Date' as well as her podcasts on love, dating and happiness.


Once I join up, how quickly do I get my first introduction? It depends on the individual.  If we feel that we have potential matches for you in our database, we can set up an introduction as soon as one week.  If we feel the need to hold an executive search, we can make an introduction usually within a month.  We don’t like to rush the process to ensure the deliverance of compatible matches, nor do we let the time frame of an introduction exceed 1 1/2 months.


What happens if I join you and a month later I end up meeting someone on my own? We allow our Clients to freeze their contract up until one year.  This means, if, after 6 months it did not work out with the person that you met on your own, we will reactivate your account and continue with the remaining length of time.  Our goal is your happiness and we strive to make this process for you as easy as possible!


Do I get to see a photo of my potential match? We have trailed various versions of what is shared and discovered that Social 8 members are the same as others around the world. Jane is a member of several international matchmaking groups where statistics of those who share photos achieve a very low 25-30% of clients wishing to meet each other. When the photo is not included, the meet in person rate increases to 80-85%. That is a huge 50-60% difference. As a result the statistics for those forming a relationship post introduction are much higher without the photo being seen prior and so we have chosen to not do this. We all make fast judgement based on physical looks however we will work hard to understand your physical type and do our best to deliver this to you.


What guarantee do you have? While there is no guarantee you will find love, our goal is to be successful and have you in a committed relationship. If we have taken you on as a client, we will do everything we can to make this work for you. We like success, we like to brag about it and we want you having success. We also want your recommendations to your single friends so we work carefully to ensure we strive to achieve this.


I'm really fussy, can you help me? Knowing what you desire is a great starting point. We would be happy to meet with you and see if we can help you. We have helped plenty of 'fussy' people before to have success.


I live outside the metropolitan area of Adelaide, can you help? We have clients who travel a lot, who are happy to relocate for love and who are open to travelling for a special date. Let's talk and see if we can help. We shall certainly try.


What is a Free Member? A free member is a single person who has filled out our on-line form to be included in our database. In the event that we have a Diamond or Platinum member desiring to meet someone who is compatible from our free membership database, we will then meet with that person to determine their suitability for you to be introduced. Only the Diamond and Platinum members are guaranteed introductions, not free members.  However, as the free database is constantly growing, this will increase your chances of finding some special.


What payment options do you have? We accept Visa, MasterCard, EFTPOS, direct debit, cheque or cash


Do you have payment plans? Yes we do. If you aren't cashed up right now, and we know not everyone is, chat with us and we shall do our best to work out a payment plan that suits your needs.


And please rest assured—there will be no hard sales or pressure when you choose Social 8. It is 100% important that you come to us when the time is right for you.