Dinners & Events | Policies & Procedures

 

Dinner policies and process:

 

  • Ensure you open the email titled "(Month) Dinner Planner" that is sent out towards the end of each month for the coming month. Members will attend dinners anywhere from fortnightly to every few months.

 

  • Tick as many boxes that you are available for to potentially have a dinner planned. The more you tick, the greater your chance of a dinner that is going to be terrific.

 

  • Check your emails regularly for your next dinner invite. We try our best to invite you to dinner on your nominated dates only, however, if we have a group of members we believe you will enjoy meeting who are available on a night that is not nominated by you, we may invite you with the chance you may be able to attend. 

 

  • Reply to the email by hitting reply to sender to confirm your attendance at the dinner. Please where possible try to reply to us within 48 hours or your place may be filled by another available member. We may send you a follow up text after 48 hours however this is not our obligation.

 

  • By accepting our dinner invitation, you are committing yourself to be in attendance and the co-ordination fee of $33 is due to be paid prior to dinner. This co-ordination fee which is non-refundable and not subject to cancelation.

 

  • A confirmation email with the venue details will be sent to you once all members have been booked for the dinner. This is due to meeting obligations of dietary requirements and generally sent prior to 24 hours before dinner however again this is not our obligation.

 

  • On the morning of your dinner, you will receive a text message with the venue name and address to have on hand. Please note: ALL Social 8 dinners have a start time of 7:30pm.

 

  • If something unexpected prevents you from attending the dinner, please CALL our office on 8362 6800 to advise us (we answer 24/7). In the past members, have sent emails or text’s that may not be read in-time for us to notify the venue and the other attending members.

 

  • Majority of our dinners are for 6 guests, however, on occasions our dinners can be for 8 (or even 4, 5 or 7!). This can be due to many different reasons and we will always endeavor to inform you prior to dinner if we are not expecting the standard 6 guests.

 

  • Attend and have hopefully a fabulous night! Our dinners are very rarely cancelled and are never subject to weather conditions, power outages or whatever else Mother Nature may throw at us! We will always let our guests know if a dinner is to be postponed due to any unforeseen circumstances immediately.

 

  • Check your emails the next day to receive your feedback email. Reply to us again if possible within 48 hours to give us your feedback on the evening. It is important to help us to continue to provide the best service possible that we receive your valuable feedback. If any phone number exchanges are requested, we will contact your guests as soon as possible however we do ask that you are very clear when expressing your desire to exchange numbers. As we facilitate dozens of exchanges every week we require clear instruction of our members’ requests so that we can deliver the best service to you!

 

Quick Dinner Faqs!

 

Occasionally you may dine with members you have previously met & you can request to dine with members you have previously met again. You can also request not to be placed at dinners with certain members again in future and likewise with dining at specific venues

 

We guarantee you will always meet two people of the opposite gender at each dinner that you have not met before.

 

One of our only rules is ‘No asking for phone numbers or dates at the dinner table’

 

We predominately use restaurants in the surrounding suburbs of the CBD typically these areas are North Adelaide, Norwood, Kensington, Mile End and Parkside/Unley. 

 

All our dinners start at 7:30pm

 

Our dinners have a $33 co-ordination fee for each dinner you attend. Food and beverage costs are additional with individual bills for just what you have ordered.

 

If you need to cancel after accepting a dinner invitation, we still charge the $33 co-ordination fee as the dinners plans have been executed.

 

Most dinners will be with people approximately 5-8 years either side of your age however can be up to 15 years.

Event policies and process:

 

  • Ensure you check your newsletter/bulk emails that are sent out. These operate off a different server so if you are not receiving them, please let us know asap. It can be that your email bounced or has changed which we can fix easily. If you find our emails are going into your 'Junk' folder, please try white listing our email address.

 

  • To book in to an event, simply hit the 'Book Now' button on our event newsletter. Alternatively, you can personally email us at or call our office on 8362 6800 (we answer 24/7) and advise us which event you wish to book in to.

 

  • We will then send you a booking confirmation with the finer details of the event. Once you have received your email event confirmation, payment is then due to secure your place. As many of our events now require tickets purchased well in advance or catering numbers finalized and payment made, it is crucial that we receive your payment upon receiving your confirmation email. PLEASE NOTE: If the event requires ticket purchases, as a general rule, we do not purchase any tickets unless at least four members have booked a place so that we can be sure to have enough interest in a particular show. If the event does not go ahead due to lack of interest, we will happily hold a credit for the ticket cost & co-ordination fee to put towards your next dinner or event.

 

  • Once booked in, we do not offer refunds. All Social 8 events have a co-ordination fee which is due to be paid and not subject to personal cancelation.

 

  • If you don’t hear from us via email within 24 hours (except on weekends), please contact us again. We are considered a high-end email user and as a result, we know that emails do go missing on occasions. Probably into that black hole with socks and pens!

 

  • The morning of the event you will receive a text message reminding you that you are booked in and the contact mobile number of our event host for that event. If you don’t receive this text message, please call our office to confirm you are booked in on 8362 6800 (we answer 24/7). The message is sent straight to us wherever we may be. This is important as if you haven’t received the text message, we may not be expecting you at the event.

 

  • If you can’t find the group for the event, please call the event host mobile which will be on your phone as a text message. Please note this number may be different for different events depending on who is hosting the event. It is important to use the number being used on that event. PLEASE NOTE: the phone number you have received the text message from is a computer-generated texting system and so cannot be called or text back on. Responses to this system go to our emails which are only seen during office hours.

 

  • Attend the event and have a fabulous time! Our events are very rarely cancelled and are never subject to weather conditions, power outages or whatever else Mother Nature may throw at us! We will always let our guests know if an event is to be postponed due to any unforeseen circumstances immediately.

 

  • Check your emails the day following to receive your event feedback email. Provide us with your feelings on the event to help us to continue to provide the best service possible. If any phone number exchanges are requested, we will contact your guests as soon as possible however we do ask that you are very clear when expressing your desire to exchange numbers. As we facilitate dozens of exchanges every week we require clear instruction of our member’s requests so that we can deliver the best service to you!

 

Quick Event Faqs!

 

Occasionally you may attend events with members you have previously met.

 

Our events are open to all members and while we do our best to balance age and gender, this cannot be guaranteed.

 

We encourage number exchanges at our large events due to the volume of non-members present. Occasionally our non-members do not provide us with a phone number prior to booking preventing us from being able to facilitate exchanges post event.

 

Our events can be held any day of the week, even Sundays!

 

Our events have a co-ordination fee within the cost for each event you attend. 

 

If you need to cancel after booking into an event, we still charge the co-ordination fee to cover administration costs plus any ticket costs. If it is a ticketed event e.g. a fringe event, we will always do our best to resell your ticket and hold a credit for you if we are successful less the co-ordination fee.

 

Events can be subject to interest. Tickets are not purchased unless we have at least 4 interested members wishing to attend.

 

Do you have a question we haven't covered here? Please either email or call us. We would love to hear from you and will do our best to provide an honest answer and to make you feel comfortable.

 

Relying on technology does have its challenges and on rare occasions problems can occur however in the vast majority of times, we feel this system provides several steps to ensure that people don’t turn up unexpectedly or can’t find the group. i.e. if an email goes missing, then the text message is the back up. If you believe you have booked into something and not heard from us, call us and we can jump on this quickly. 

 

I hope this helps clarify the booking process and helps us to continue to offer great social occasions full of fun and eliminating any unnecessary stress with attending. We look forward to having you participating in exciting events and enjoying a stimulating social life.